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Associates
Ronda Anderson    |    David Lee Hanson   |     John E. Paglione

Ronda Anderson

As the sole proprietor of Insurance Consulting Expertise, a New York State certified woman-owned business enterprise, Ronda Anderson has provided services specializing in Workers’ Compensation and risk management since 1997. Ronda specializes in performing claims audits, monitoring ongoing claims, participating in claims reviews and providing recommendations to improve claims management for self insured associations, trade associations, insurance carriers, brokers, governmental entities and third party administrators.

Auditing services include reviewing claims handled by major insurance companies and third party administrators as well as self insurer’s yearly internal claims reviews. Ongoing claims monitoring includes interacting with claims management and clients as a liaison. Also incorporated are monitoring claims electronically and participating in periodic claims reviews, providing specific recommendations to improve claims management, and expediting claims closings.

Risk management services include assisting trade organization representing employers with similar risks and hazards in establishing baseline requirements and monitoring their claims to reduce their Workers Compensation costs and promote safety. Custom tailoring a database to the employer’s specifications helps to track losses and reserves and provides them with information for safety management and dashboard analysis. Ronda has chaired safety committee meetings and provided walk-around inspections to identify hazards and unsafe behaviors.

Ronda’s twenty years of front line experience working as an adjuster and claims supervisor has given her invaluable insight and knowledge to assist clients today. This experience includes working as a Claims Supervisor with Electric Mutual (Parent Company-General Electric) and with Acordia Resort Services as Senior Claims Adjuster (CNA Insurance.)

Ronda earned the professional designation of Associates in Claims and Automation Management. Realizing that safety is the first risk management tool, she obtained the professional designation of Associates in Loss Control Management, Certificate in Workplace Safety & Health from Cornell University and is an OSHA General Industry Outreach Trainer. Ronda has also proudly accepted the “Safety in Skiing Award” in 2007 from The Ski Areas of New York.

Licenses include
- New York State Licensed Representative for Workers Compensation carriers and Self Insurers (50-3b),
- New York State Casualty Adjusting License,
- Vermont Workers’ Compensation Adjuster’s License.

Clients
Public Sector
- New York State Insurance Fund
- New York State Bridge Authority
- New York Olympic Regional Authority
- Nassau County Risk Management Development

Private Sector
- TEMCO Service Industries
- Ski Areas of New York
- Northeast Health
- Adirondack Trust Insurance Agency

David Lee Hanson, CSP, CIE, CPCU, AIC, ARM, AAM

PROFESSIONAL SUMMARY

A veteran Health and Safety Executive holding a Masters in Occupational Safety and Health and Certified Safety Professional designation with substantial loss control, risk management, and claim data system consulting experience. Highly accomplished and driven with an extensive success record supporting Environmental Health & Safety and Risk Management programs for major companies in diverse business environments. Superior risk analysis and program development skills proven to lower client organizations’ cost of risk and ensure business operations success. A strategic planner with demonstrated success in the design of programs for organizations enterprise-wide. This includes influencing key decisions made by the Executive Team relative to Environmental, Health, and Safety for one of the largest insurance services organizations in the world.

WORK EXPERIENCE

1982 - 2011 - Willis North America – Senior Vice President, Partner - Regional Casualty Risk Control Manager and RMIS Practice Leader of the Strategic Outcomes Practice of Willis, the third largest insurance broker in the world. Reported directly to Chief Risk Control Officer for North America and interfaced with Willis leadership. Responsibilities included managing a staff of Risk Control personnel in the Northeast Region, handling a client workload and managing the Environmental, Safety and Health program for Willis North America operations. Day-to-day responsibilities included providing direct risk control services to major clients, workload management of staff, and directing risk control services to Willis offices including developing strategies to effectively support local facility management in their loss control efforts. Risk Control activities included providing direct loss control/safety services to both Willis operations and Fortune 500 size clients, to support their risk/loss control programs and included the following activities:

- Safety/Compliance Audits
- Accident Investigations
- Safety Training Development & Presentations
- Fleet Safety Support
- Program/Procedure Development
- Ergonomic Assessments
- Loss Trend Analysis
- RMIS/Claim Data System Support
- Risk Management Portal Support
- Early Return to Work Program Support

1980 - 1982 - Fred S. James and Co. of New York, Inc. - Loss Control Consultant at this major insurance broker in New York City. Primary duties included providing direct loss control/safety services to several large corporations including the same activities listed above.

1977 - 1980 - JRB Associates, Inc. - Program Manager - Safety for this large government contractor in McLean, VA. The position responsibilities included managing multiple government and private industry contracts relating to safety. Contracts included the development of OSHA Compliance Officer training programs and a NIOSH Machine Guarding project. Duties included managing a core staff of four safety engineers, performance review and department budget responsibilities, as well as directing the activities of 28 professionals.

CERTIFICATIONS
- Certified Safety Professional
- Certified Industrial Ergonomist
- Associate in Claims
- Associate in Automation Management
- Chartered Property and Casualty Underwriter
- Associate in Risk Management

AFFILIATIONS
American Society of Safety Engineers – Professional Member
American Industrial Hygiene Association
Society of Chartered Property and Casualty Underwriters
Safety Executives of New York – Board Member

EDUCATION
M.A., Occupational Safety and Health, New York University
B.S., Physical Science/Geology, Oklahoma State University

John E. Paglione

PROFESSIONAL SUMMARY

John Paglione brings more than 40 years in the information technology field, holding senior management positions in major financial institutions and information technology solutions companies. John’s background and expertise complement North Shore Risk services. His experience in the information technology field assisting clients in a variety of vertical markets through a hands on approach of accessing current operations, budgets, policy and procedures and developing, and managing business plans from inception to implementation to help clients meet their desired objectives and goals broaden North Shore Risk analytical and operational capabilities.

His extensive experience includes project management including Project Management Office (PMO) oversight, conduct of Due Diligence reviews for merger and acquisition activities, and Contingency, Business Interruption and Disaster Recovery planning. He has facilitated product assessments, design, development, system integration, testing and implementation. John also has facilitated client efforts in the development/review of Request For Information (RFI), and Request For Proposal (RFP).

Drawing on his diversified background and proven track record in positions at the Senior Management levels, John enhances North Shore Risk ability to provide client organizations the technical leadership, team building and oversight required during transition and project implementation. Mr. Paglione holds a B.A. in Sociology from New Jersey City University, and an MBA in Management Information Sciences from Saint Peters College, and a Certificate from the Business of Banking School (BOB).